The State of Alaska DCCED will accept all complaints and other concerns regarding
money services licensees, authorized delegates and money services provided by
money services licensees and authorized delegates at:
State of Alaska
DCCED, Consumer Affairs & Investigations
550 West 7th Avenue, Suite 1930
Anchorage, AK 99501-3567
View the Arizona license.
If you have complaints with respect to any aspect of the money transmission activities conducted at this location,
you may contact the
California Department of Financial Institutions at its toll-free telephone number,
by e-mail at firstname.lastname@example.org, or
by mail at Department of Financial Institutions, Consumer Services, 1810 13th Street, Sacramento, CA 95811.
View the Colorado license.
View the Delaware license.
View the Florida license.
Florida residents may contact the Florida Office of Financial Regulation with questions or complaints about
CheckFreePay Corporation at 200 E. Gaines Street, Tallahassee, FL 32399-0376, phone: (800) 848-3792 (toll free).
View the Georgia license.
Money Transmission is licensed by the Georgia Department of Banking and Finance pursuant to the Georgia Sale of Checks Act.
Please contact the Illinois Department of Financial Institutions,
toll free at (877) 710-5331 for suspected violation of the Illinois Transmitters of Money Act.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from
Maryland residents regarding CheckFreePay Corporation at the Office of the Commissioner of Financial Regulation
500 N Calvert Street, Suite 402
Baltimore, Maryland 21202, phone: 888-784-0136
View the Minnesota license.
|Personal Payment Fee
View the New Hampshire license.
CheckFreePay Corporation of New York ("CFP of NY") is licensed and regulated as a
Money Transmitter by the New York State Department of Financial Services.
For answers to questions or to register a complaint contact CFP of NY by calling toll free
CFP of NY is located at 15 Sterling Drive, P.O. Box 5044, Wallingford, Connecticut 06492-7544.
Any unresolved consumer complaints may be mailed to the New York State Department of Financial Services,
Consumer Services Division located at One State Street, New York, NY 10004-1417 (877-226-5697).
View the Oklahoma license.
If you have a complaint, first contact CheckFreePay Corporation
ZashPay service consumer assistance at 877-898-5343, if you
still have an unresolved complaint regarding the company's money
transmitter activity, please direct your complaint to:
TX Dept. of Banking, 2601 N. Lamar Blvd., Austin, TX 78705, phone: 1-877-276-5554 (toll-free),
HELP PREVENT CONSUMER FRAUD!
If so, cancel the payment in Payment History if the payment has not yet processed. Processed payments may not be reversible.
Contact ZashPay service consumer assistance for help.
- Are you sending money to claim lottery or prize winnings, or on a promise of receiving a large amount of money?
- Are you sending money because you were "guaranteed" a credit card or loan?
- Are you responding to an Internet or phone offer that you aren’t sure is honest?
- Are you sending money to someone you don’t know or whose identity you can’t verify?
Contact CheckFreePay Corporation at 877-898-5343
for assistance with a consumer complaint relative to the ZashPay service.
For any unresolved consumer complaints, please contact the Washington
State Department of Financial Institutions, Division of Consumer
Services using one of the four methods:
- File a complaint online:
- File a complaint via mail or fax:
- Call us: 360-902-8811 or 1-877-RING DFI (1-877-746-4334)
- Email us: CSEnforceComplaints@dfi.wa.gov